My bank does not issue a statement. What can I submit instead?

Before considering alternatives, please note that most banks offer e-statements as a paperless alternative to paper bank statements. These can be downloaded in PDF form and are accepted on the website. Kindly check your bank website and/or banking app if this option is available to you. For a list of alternative documents, please see below:

I don’t receive bank statements (including bank e-statements). What documents can I submit?

If you don’t receive any type of monthly statement, but you possess a passbook, you can scan the first page of your passbook.

Please take note that we need to see all the following details in your scan:

1. Name

2. National ID number

3. Account Number

4. Bank Logo

I just opened my bank account, and I have not received any statement yet. What documents can I submit?

You may submit any document that proves that you are the owner of the bank account. This may include a letter you receive from your bank when you open a bank account.

Please take note that we need to see all the following details in that document:

1. Name

2. National ID number OR address

3. Account number

4. Bank Logo

I don’t receive any type of bank statement, and I don’t have a passbook. What documents can I submit?

You may submit any document that proves that you are the owner of the bank account. This may include a letter you receive from your bank when you open a bank account.

Please take note that we need to see all the following details in that document:

1. Name

2. National ID number OR address

3. Account number 

4. Bank Logo

I don’t have any of the documents you are asking me for! What should I do?

Please send a support ticket with more information on why you are unable to furnish any of the documents at [e-mail].